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Showing posts from March, 2017

UCD Process

Over the last couple of years UCD (User Centered Design) has become a buzz word just like RWD (Responsive Web Design). 5 years ago when I wrote my SharePoint Branding book I use to call it the 4D’s of User experience. It included Discovery, Definition, Design, and Development. I had a nice little picture and everything to depict the different phases.
Now the picture is much nicer and clean however, I really don’t think it matters what you call each phase it matters more what you do within them. I have seen so many different variations sliced and diced in different ways. To me it is about adjusting your approach based on the needs of your users and your client. In a more traditional waterfall project you have a tendency to over burden yourself with documentation because there is no chance of going back. Also those types of project are usually the ones where you scope out in the begging a full solution without ever fully knowing what the real need actually is. I would much rather only sc…